Blaby District Council
W: http://blaby.gov.uk/resident/housing
T: 0116 272 7770
E: housing.options@blaby.gov.uk
About Us
Support with housing issues, and homelessness. Information on how to apply for social housing
How to access
Self referral
online form
email, phone
Mon – Fri
8:45 – 5:15
Blaby District Council, Council Offices, Desford Road, Narborough, LE19 2EP
Volunteering: Yes
Emmaus Leicestershire and Rutland
W: https://www.emmaus.org.uk/leicestershire_rutland
T: 01455637587
E: info@emmauslandr.org
About Us
A homeless charity that can provide housing and work in the Emmaus social enterprise.
How to access
Self or professional referral
Complete online form
Elm Lea, Ashby Road, Hinckley, LE10 1SP
Volunteering: No
Citizens Advice
W: www.leicscab.org.uk/
T: 0300 330 1025
E: online email form
About Us
Housing support and advice
How to access
Self referral
DropIn
Email, phone or online referral form
Tue and Wed
10.00am -3.00pm
Blaby District Council, Council Offices, Desford Road, Narborough, Leicestershire,
LE19 2EP
Volunteering: Yes
Emmaus Leicestershire and Rutland
W: https://www.emmaus.org.uk/leicestershire_rutland
T: 01455637587
E: info@emmauslandr.org
About Us
A homeless charity that can provide housing and work in the Emmaus social enterprise.
How to access
Self or professional referral
Complete online form
Elm Lea, Ashby Road, Hinckley, LE10 1SP
Volunteering: No
No. 5
W: https://twitter.com/no5_Hill_st
T: 01164782017
E: cheri.irving-clarke@gp-c82670.nhs.uk
About Us
Day centre that supports and advises individuals who are affected by alcohol, drugs and homelessness. The centre has a range of services; healthcare, support and information on employment, education and support to help tackle individual addictions. The centre has drop-in service where individuals can access food, washing and laundry facilities.
How to access
Self referral via telephone, email or drop in.
5 Hill Street, Leicester, LE1 3PT
Monday – Friday, 08:30 – 16:30
Volunteering: Yes
Resident Support
W: http://www.blaby.gov.uk/resident/food-hygiene-health-and-social-care/support-and-advice-for-residents/
T: 0116 272 7771
E: residentsupport@blaby.gov.uk
About Us
They provide housing support, debt advice and employment support to the residents of Blaby District. They work with single people, families and couples. Can help if you are at risk of losing your home or if you need support to live independently and keep your home.
How to access
Self referral via phone or a referral through appropriate agencies such as Housing Options, Adult Social Care or and Mental Health Services.
Resident Support, Blaby District Council
Council Offices, Desford Road
Narborough, Leicestershire
LE19 2EP
Opening 9am – 5pm, Monday o Friday
Volunteering: No
Shelter
W: https://england.shelter.org.uk/
T: 0808 800 4444
E: Chat online
About Us
Housing & Homeless charity
How to access
Self via phone/online chat
8am-8pm weekdays 9am-5pm weekends
Volunteering: Yes
Stonewater
W: https://www.stonewater.org/about-us/
T: 01202 319119
E: n/a
About Us
Stonewater is an ambitious social housing provider, with a mission to deliver good quality affordable homes to people who need them most.
How to access
Monday – Friday 8am to 8pm
Saturdays 9am to 1pm
The Bridge: Housing Matters
W: www.thebridge-eastmidlands.org.uk/housingmatters
T: 01509 260500
E: ian.vincent@ncha.org.uk
About Us
The Bridge is a registered charity which has a strong reputation throughout the region. It delivers a number of housing related advice, support and assistance services to homeless and vulnerably housed people in the Borough of Charnwood, Leicestershire and Rutland, and has gained national recognition for developing best practice in a number of areas.
How to access
The Bridge
38 Leicester Road
Loughborough
Leicestershire
LE11 2AG
Opening Hours
Monday: 09:30 – 16:30
Tuesday: 09:30 – 16:30
Wednesday: 14:00 – 16:30*
Thursday: 09:30 – 16:30
Friday: 09:30 – 16:30
*Open until 19:00 for pre-arranged appointments only.
Referral: self, family member or professional.
Volunteering: Yes.
Warm Homes, Healthy Homes
W: www.nea.org.uk/projects/leicestershire-warm-homes-healthy-homes/
About Us
Helps vulnerable people within Leicestershire to stay warm and healthy
through a range of information, advice or a home energy assessment
How to access
Make an online referral and self-referrals can be made via website
Waterloo Housing Groups – Immediately available homes to rent’
W: www.waterloo.org.uk/i-want-a-home/homes-to-rent/immediately-available-homes-to-rent
T: 0800 435 016
E: N/A
About Us
Helps vulnerable people within Leicestershire to stay warm and healthy
through a range of information, advice or a home energy assessment
How to access
Phone lines are open Monday to Friday, 8.30am to 5pm.
Call or apply online
Action Homelessness
W: www.actionhomeless.org.uk/
T: 0116 2211857
E: AHDutyDesk@actionhomeless.org.uk
About Us
Emergency housing and specialist support
How to access
Self referral
via email
Mon – Fri
10am – 5pm
Ridgeway House
Little Hill, Wigston
Leicester
LE18 3SE
Volunteering: Yes
Helping Hands-Oadby
W: www.helpinghandsadvice.co.uk/oadby/
T: 07814 705794
E: office@helpinghandscentre.co.uk
About Us
Housing advice and support. Drop in sessions.
How to access
Self referral
DropIn
Email, phone
Monday
9.30am – 12.00pm
Trinity Methodist Church, The Public Car Park Entrance, Oadby, Leicestershire,
LE2 5AB
Volunteering: Yes
Helping Hands-Wigston
W: www.helpinghandsadvice.co.uk/south-wigston/
T: 0116 2782001
E: office@helpinghandscentre.co.uk
About Us
Housing advice and support. Drop in sessions. Outreach service available
How to access
Self referral
Drop In
Email, phone
Mon, Wed and Fri
10.00am-1.00pm
66-68 Blaby Rd, Wigston
LE18 4SD
Volunteering: Yes
Leicester YMCA
W: https://www.leicesterymca.co.uk/
T: The Dawn Centre: 0116 221 2787
East Street and Y Theatre: 0116 255 6507
Aylestone Centre: 0116 244 0562
E: Online email form
About Us
If you are homeless The Y Support Project offers a safe and welcoming environment where you can get some home comforts like breakfast, showers and clean clothes.You can also get one to one advice and support to help you find suitable accommodation and work through other issues to help you move forward with
HOW TO ACCESS
Self referral / Drop in
Contact individual services or visit the website for more information
Volunteering: Yes
No. 5
W: https://twitter.com/no5_Hill_st
T: 01164782017
E: cheri.irving-clarke@gp-c82670.nhs.uk
About Us
Day centre that supports and advises individuals who are affected by alcohol, drugs and homelessness. The centre has a range of services; healthcare, support and information on employment, education and support to help tackle individual addictions. The centre has drop-in service where individuals can access food, washing and laundry facilities.
HOW TO ACCESS
Self referral via telephone, email or drop in.
5 Hill Street, Leicester, LE1 3PT
Monday – Friday, 08:30 – 16:30
Volunteering: Yes
Stonewater
W: https://www.stonewater.org/about-us/
T: 01202 319119
E: n/a
About Us
Stonewater is an ambitious social housing provider, with a mission to deliver good quality affordable homes to people who need them most.
How to access
Monday – Friday 8am to 8pm
Saturdays 9am to 1pm
Shelter
W: www.england.shelter.org.uk/
T: 0808 800 4444
E: online chat
About Us
Housing & Homeless charity
HOW TO ACCESS
Self referral
Email, phone
8am – 8pm weekdays 9am – 5pm weekends
Volunteering: Yes
The Bridge: Housing Matters
W: www.thebridge-eastmidlands.org.uk/housingmatters
T: 01509 260500
E: ian.vincent@ncha.org.uk
About Us
The Bridge is a registered charity which has a strong reputation throughout the region. It delivers a number of housing related advice, support and assistance services to homeless and vulnerably housed people in the Borough of Charnwood, Leicestershire and Rutland, and has gained national recognition for developing best practice in a number of areas.
HOW TO ACCESS
Referral: self, family member or professional.
38 Leicester Road, Loughborough
Leicestershire, LE11 2AG
Opening Hours
Monday, Tuesday, Thursday & Friday: 09:30 – 16:30
Wednesdays: 14:00 – 16:30 (appointments available until 19:00)
Volunteering: Yes.
Warm Homes, Healthy Homes
W: www.firstcontactplus.org
T: 0116 305 4286
E: ofirstcontact@leics.gov.uk
About Us
Helps vulnerable people within Leicestershire to stay warm and healthy through a range of information, advice or a home energy assessment
HOW TO ACCESS
Self referral
via website
Waterloo Housing Groups – Immediately available homes to rent
W: www.waterloo.org.uk/i-want-a-home/homes-to-rent/immediately-available-homes-to-rent
T: 0800 435 016
E: N/A
About Us
Online listed homes to rent for people who need to find immediate accommodation.
HOW TO ACCESS
Phone lines are open Monday to Friday, 8.30am to 5pm.
Call or apply online
Lotus Sanctuary CIC
W: www.lotussanctuary.co.uk
T: 0800 009 6623
E: info@lotussanctuary.co.uk
About Us
New service to support housing of vulnerable women and families in Leicester and Derby. Supports housing for Vunerable Women/Homelessness/Abuse/Addiction. Offers safe enviroment and support plans for Women.
How to access
Self referral
Referrals and assessments are currently being held via the phone and email.
Send an email to referrals@lotussanctuary.co.uk to make a referral.
Volunteering: Yes
Norton Housing and Support
W: www.nortonhousingandsupport.org.uk
T: 0116 253 8541
E: info@nortonhousingandsupport.org.uk
About Us
High quality mental health supported housing services across Leicester, as well as accommodation for women and children at risk of homelessness.
How to access
Self referral
Norton House Ltd., 107 Newport Street, Leicester,
LE3 9FU
Volunteering: Yes
No. 5
W: https://twitter.com/no5_Hill_st
T: 01164782017
E: cheri.irving-clarke@gp-c82670.nhs.uk
About Us
Day centre that supports and advises individuals who are affected by alcohol, drugs and homelessness. The centre has a range of services; healthcare, support and information on employment, education and support to help tackle individual addictions. The centre has drop-in service where individuals can access food, washing and laundry facilities.
How to access
Self referral via telephone, email or drop in.
5 Hill Street, Leicester, LE1 3PT
Monday – Friday, 08:30 – 16:30
Volunteering: Yes
Leicester Charity Link
W: www.charity-link.org/
T: 0116 222 2200
E: info@charity-link.org
About Us
Provide everyday items such as a beds, cookers and in emergencies, food
How to access
Self referral
Monday – Thursday: 9am-4.30pm,
Friday: 9am- 4pm
20a Millstone Lane
Leicester, LE1 5JN
Leicestershire Homeless Outreach
W: www.homeless.org.uk/homeless-england/service/leicester-homeless-outreach-team
T: 01162995514
E: outreachteam@leicester.gov.uk
About Us
Outreach support services for people who are sleeping rough in Leicester.
Advice on benefits, information on GP’s and other health services. Alcohol, drug and mental health referrals. Can accompany service users to appointments. Referrals to temporary hostel accommodation and Housing Options Centre. Contact with service users on the street or via day centres (where appointments are available).
How to access
Self referral
On the Street,
at the centre,
by phone, email
Mon – Thu
6am – 2pm
Fri
6am – 1:30pm
The Dawn Centre, Conduit Street, Leicester,
LE2 0JN
Volunteering: No
Stonehouse – Vineyard
Storehouse – Vineyard
W: http://www.leicestercityvineyard.org.uk/church-life/
T: 0116 319 1514
E: storehouse1@lcvineyard.org.uk
About Us
Provide food, toiletries, nearly new clothes, baby items, household items, such as bedding and kitchenware, and pre-used furniture.
How to access
Referral from a local agency
Tuesday and Saturday 10am-12pm
125 Bonchurch Street
Leicester
LE3 5EG
SHARP
W: http://www.leicestershelter.org.uk
T: General: 0116 2546064.
Advice line: 0808 800 4444 (free) 8am-Midnight, 7 days a week
E: Info@leicestershelter.org.uk
About Us
Support with evictions, homelessness, mortgage repossessions, disrepair, problems with your landlord and housing options to find accomodation
How to access
Self referral. Contact to make an appointment. Drop in sessions. Contact advice line
Monday-Thursday 9am-4:30pm
Friday 9am-4pm
Drop in:
Monday-Wednesday 10am-4pm
Thursdays Drop In is closed
Friday 10am-3:30pm
Shelter Housing Aid and Research Project. 13 Welford Road, Leicester, LE2 7AD
Volunteering: Yes
Open hands
W: http://www.openhandsleicester.org.uk/index.php
T: 0116 2558672
E: admin@openhandsleicester.org.uk
About Us
Christian foundation offering: Drop in sessions, language and skills classes, practicalsupport and provisions for those who need it. Referral needed from a professional eg support worker, charity worker, GP etc. Also do drop ins.
How to access
Drop in
Tues & Thurs 10am-12pm
Trinity Life Church, Upper tichborne Street, Leicester, LE2 1GL
Shelter
W: https://england.shelter.org.uk/
T: 0808 800 4444
E: Chat online
About Us
Housing & Homeless charity
How to access
Self via online/phone
8am-8pm weekdays 9am-5pm weekends
Volunteering: Yes
Leicester YMCA
W: https://leicesterymca.co.uk/youth-community/our-work/adult-homelessness/
T: The Dawn Centre: 0116 221 2787
East Street and Y Theatre: 0116 255 6507
Aylestone Centre: 0116 244 0562
E: Online email form
About Us
If you are homeless The Y Support Project offers a safe and welcoming environment where you can get some home comforts like breakfast, showers and clean clothes.You can also get one to one advice and support to help you find suitable accommodation and work through other issues to help you move forward with your life
Drop in 8am-10am. Advice and information: 10am-1pm. Healthcare: 8.30am-12.30pm. Homeless mental health service 9am-12.
Employability skills workshops: Drop in 9am –12 noon on Wednesdays. One to one support Mondays 8am-12pm
How to access
Drop in
3 Centres across Leicester: The Y: East Street, Leicester, LE1 6EY. Aylestone Centre, 70 Belvoir Drive, Aylestone, Leicester, LE2 8PB. The Y project, Dawn Centre, Conduit Street, Leicester, LE2 0JN
Volunteering: Yes
Sound Café
W: https://england.shelter.org.uk/
T: 07767350116
0116 255 5921
E: soundcafeleics.devt@gmail.com
About Us
To support homeless people to develop feelings of well-being, confidence and self-esteem by enabling them to take part in creative activities such as singing together, poetry, crafts, drawing and painting
Employability skills workshops: Drop in 9am –12 noon on Wednesdays. One to one support Mondays 8am-12pm
How to access
Turn Up
Wednesday 1.30- 3.00pm
The Great Hall
St. Martins House
Leicester
LE1 5PZ
Stonewater
W: https://www.stonewater.org/about-us/
T: 01202 319119
E: n/a
About Us
Stonewater is an ambitious social housing provider, with a mission to deliver good quality affordable homes to people who need them most.
How to access
Monday – Friday 8am to 8pm
Saturdays 9am to 1pm
Supporting Tenants and Residants (STAR)
W: https://www.leicester.gov.uk/your-community/housing/council-tenants/your-tenancy/tenant-support/
T: Beaumont Leys- 0116 454 3290
Braunstone- 0116 454 6420
New Parks- 0116 291 4655
Saffron and Eyres Monsell- 0116 229 3610
St Matthews and Highfields- 0116 454 6000
E: star@leicester.gov.uk
About Us
Helps those at risk of losing thier home, problems with money, low-level debt or benefits. Access to energy efficiency schemes to make homes warmer and cheaper to run
How to access
Self-referral
Monday 9am to 12pm
Tuesday 2pm to 4.30pm
Thursday 2pm to 4.30pm
Friday 9am to 12pm
Volunteering: No
One roof Leicester
W: https://www.oneroof.org.uk/
T: 0116 44 22 007
E: info@oneroof.org.uk
About Us
Charity which provides accommodation, support and advice to homeless, refugees,asylum seekers and vulnerably houser in Leicester
How to access
Self. Contact by phone, email, see website for directory of services
Mon – Fri 9:30am – 4:30pm
Michael Wood Centre, 53 regant Road, Leicester, LE1 6YF
Volunteering: Yes
Advance Housing
W: www.advanceuk.org
T: 0333 012 4307
E: Customer.Services@advanceuk.org
About Us
Housing and advice support
How to access
Call or Via website
86-92 Regent Road, Leicester, LE1 7DD
Volunteering: Yes
Warm Homes, Healthy Homes
W: http://www.firstcontactplus.org.uk/
T: 0116 305 4286
E: firstcontact@leics.gov.uk
About Us
Housing and advice support
How to access
Make an online referral and self-referrals can be made via website
Waterloo Housing Groups – Immediately available homes to rent
W: www.waterloo.org.uk/i-want-a-home/homes-to-rent/immediately-available-homes-to-rent
T: 0800 435 016
E: n/a
About Us
Online listed homes to rent for people who need to find immediate accommodation.
How to access
Phone lines are open Monday to Friday, 8.30am to 5pm.
Call or apply online
P3
W: www.p3charity.org
T: 01162553228
E: LeicesterFS@p3charity.org
About Us
Floating Support Service – Can help with maintaining tenancy, maximising benefits, staying independent, dealing with debts, accessing community groups, employment, training and volunteering support and signposting to other agencies.
How to access
Call or via website or email
Drop-in Hub Wednesday, 10am – 3pm
142a Charles Street, Leicester, LE1 1LB
Volunteering: Yes
The Bridge: Housing Matters
W: www.thebridge-eastmidlands.org.uk/housingmatters
T: 01509 260500
E: ian.vincent@ncha.org.uk
About Us
The Bridge is a registered charity which has a strong reputation throughout the region. It delivers a number of housing related advice, support and assistance services to homeless and vulnerably housed people in the Borough of Charnwood, Leicestershire and Rutland, and has gained national recognition for developing best practice in a number of areas.
HOW TO ACCESS
Referral: self, family member or professional.
38 Leicester Road, Loughborough
Leicestershire, LE11 2AG
Opening Hours
Monday, Tuesday, Thursday & Friday: 09:30 – 16:30
Wednesdays: 14:00 – 16:30 (appointments available until 19:00)
Volunteering: Yes.
Mission Statement
To help those in need across Leicester and to help access services.
Contact Us
Life Links, 60 Charles Street
Leicester, Leicestershire, LE1 1FB
Privacy Policy
Freephone
0800 023 4575
